Grandma intervened to support her neglected grandchildren. Mum was addicted to drugs, leading to both children suffering extreme neglect and sexual abuse. Social Services arranged to meet the grandmother at the property but they were delayed, so to get the children to safety, Grandma took the children back to her flat. Already suffering from cancer, she was then left with the grandchildren with no support, living in a tiny second-floor flat. Social Services decided there was no further need for support, claiming that the children were now safe in her custody. Due to overcrowding, she bought a bunk bed. The youngest child has awful night terrors, screaming, and the oldest child suffers with incontinence due to trauma. Grandma can’t bear to be in the flat as it’s become an unsettled environment. Every day is a battle and Grandma just wants to be Grandma. She feels her life changed for the better the day she met Home-Start Wessex.