Ask For Ani: Victims of domestic abuse can now use the codeword ANI in participating pharmacies, including all Boots stores and some independent pharmacies in Dorset to let staff know that they require an emergency police response or help with contacting a helpline or specialist support service.

Pharmacies which are taking part display posters with a distinctive hand symbol (displayed above) to let customers know that they can approach their staff to seek help.

Local and National Organisations

The Children’s Social Care Out of Hours Service is the emergency response service for any child who is in crisis, needs urgent help or is at serious risk of significant harm.  Hours of operation are 5pm to 9am from Monday to Friday, all day Saturdays and Sundays and all bank holidays.  Their phone number is 01202 738256 or email

NHS Medical and Mental Health Non-Emergency: 111.

BCHA Domestic Abuse Referrals & Support Line (24 hour): 01202 710777.

Dorset Police abuse advice and support.

Sexual Trauma and Recovery Services (STARS Dorset): Telephone Support Line 01202 308855. Online live chat also available through

Shelter: homelessness/legal advice 0344 515 1400.

Samaritans: 116123.

 ParentLine 5-19: A confidential texting service for parents of children aged 5-19. A member with the School Nursing Team can help with development, behaviour, healthy eating and more – 07312263131.